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SugarCRM

What Is SugarCRM Used For? Sales, Marketing and Support Functions

In today’s ultra-competitive market, Customer Relationship Management (CRM) has acquired a unique position. As CRM is a treasure chest of information, it allows organizations to build deeper, meaningful relationships with the customers. This is why smart organizations are now investing their time and energy in CRM to gain a competitive edge in the market. With the help of a CRM, businesses can easily manage all their customer relations more effectively – build… Read More »What Is SugarCRM Used For? Sales, Marketing and Support Functions

SugarCRM – big changes with a focus on mid-market growth

At SugarCRM’s Fall Analyst Summit, the company reported 53% percent year-on-year bookings growth and 16% increase in annual recurring revenue per account. Sugar is exceeding the Rule of 40, meaning its growth rate, added to its EBIDTA, is greater than 40%. This is significant in Sugar’s journey from an on-premise vendor to a cloud performer, and demonstrates how Sugar, under Charlton’s leadership, has made some significant changes over the past… Read More »SugarCRM – big changes with a focus on mid-market growth

Maximize Customer Relationships With Sugar CRM

Installation & Configuration Our SugarCRM developers provide services in CRM Implementation. We can help you to get software according to your necessities and business process. It includes identifying and finalization of business processes, specifying and analyzing business requirements, specifying the technical requirements, installation & configuration of the defined processes into application, customizing and extending the software and so on. Extension & Development The expertise of our consultants will help you… Read More »Maximize Customer Relationships With Sugar CRM

SugarCRM taps real-time sentiment analysis for customer service

SugarCRM has boosted the artificial intelligence (AI) capabilities of its SugarPredict engine for marketing and sales intelligence, adding a sentiment analysis tool that determines prospects’ “emotional state and intent.” SugarPredict is available on the Cupertino, California-based company’s Sugar Sell and Sugar Market platforms for automating and assisting with sales and marketing tasks. It’s also embedded in SugarCRM’s SugarLive multichannel customer communications application, the company said in a statement. SugarLive is “designed to… Read More »SugarCRM taps real-time sentiment analysis for customer service

Benefits of SugarCRM Integration

SugarCRM software enables an organization to manage the complete customer lifecycle and capture, integrate and analyze data across all customer touchpoints. By doing so, you can increase customer loyalty, improve marketing effectiveness and sales productivity. A successful CRM strategy starts with well-defined business objectives. It also includes detailed functionality requirements, a methodology for provider due diligence and selection (according to the company’s needs), and a solid end-user training and support… Read More »Benefits of SugarCRM Integration

SugarCRM Named a Leader in Four Categories in the 2021

Best CRM for Midsize and Small Businesses: SugarCRM has deep roots in addressing the unique needs of mid-market companies that often require enterprise-level CRM performance without enterprise budget for advanced features and capabilities. In CRM’s editorial, industry analyst Kate Leggett says SugarCRM “is built on a unified platform that empowers teams big and small to collaborate across the customer life cycle with a full understanding of the journey and the ability to anticipate… Read More »SugarCRM Named a Leader in Four Categories in the 2021

Some system maintenance tasks will cause Sugar to rebuild files, forcing active users to get logged out and lose their work. CRM is a business-critical application and Upsert Lockout protects your users by ensuring stable performance throughout the workday. Upsert Lockout enables you to selectively regulate administrators’ access to Sugar’s admin functions during peak usage times. Administrators can prepare their work in advance and apply any potentially disruptive or performance-draining changes at times… Read More »

SugarCRM Launches SugarPredict

AI can solve a great number of sales and current global marketing issues that we face in the current day. SugarCRM knows this, and that is precisely why last month they launched Sugar Predict, an engine powered by AI. Sugar Predict will be part of the Sugar Sell license and can take the guesswork out of what selling entails. This new tool will continuously analyze your data for performance and use that for insight generation… Read More »SugarCRM Launches SugarPredict

SugarCRM taps real-time analysis for customer service

SugarCRM has boosted the artificial intelligence (AI) capabilities of its SugarPredict engine for marketing and sales intelligence, adding a sentiment analysis tool that determines prospects’ “emotional state and intent.” SugarPredict is available on the Cupertino, California-based company’s Sugar Sell and Sugar Market platforms for automating and assisting with sales and marketing tasks. SugarLive is “designed to enable sales and service personnel to track the details of each customer interaction as it’s… Read More »SugarCRM taps real-time analysis for customer service

Key Reasons Why Your Customer Support Team Needs Sugar Serve

Serve uses SugarCRM’s unique time-aware customer experience platform, allowing you to access the most relevant customer information and deeper insights to drive more informed decisions and faster resolution times. Sugar Serve comes with extensive features for complete customer service and sales solutions, delivered on Sugar Cloud. It includes service console, case management, SLA management, case routing, self-service, analytics, and reporting. If a company offers a fast, efficient, and personalized service,… Read More »Key Reasons Why Your Customer Support Team Needs Sugar Serve