Commerce Cloud, previously known as Demandware, is highly scalable SaaS E-Commerce solutions. It is a cloud-based service for amalgamating the way businesses engage with customers over any channel or device. Commerce cloud can be easily integrated with other Salesforce clouds like Sales, Marketing, Service and Analytics cloud. The main objective of this cloud is to enable consumers and stores to provide seamless customer service experience whether they are online or at the stores.
Benefits that you can get after implementation of Commerce Cloud:
- Unify the e-commerce experience
- Speed up the operations
- Connect the entire Shopping Journey
- Highly Scalable