Skip to content

Blog

Business Trends Salesforce Will Shape in 2022

Salesforce – a popular IT platform that has become synonymous with Customer Relationship Management (CRM) systems. According to a study by International Data Corporation (IDC), nearly 19.5% of the world’s businesses use the robust suite of software applications. This widely used IT system comes with a plethora of highly useful features, which when combined with its unrivaled user-friendliness make it the preferred CRM platform of businesses. According to a report,… Read More »Business Trends Salesforce Will Shape in 2022

SugarCRM taps real-time sentiment analysis for customer service

SugarCRM has boosted the artificial intelligence (AI) capabilities of its SugarPredict engine for marketing and sales intelligence, adding a sentiment analysis tool that determines prospects’ “emotional state and intent.” SugarPredict is available on the Cupertino, California-based company’s Sugar Sell and Sugar Market platforms for automating and assisting with sales and marketing tasks. It’s also embedded in SugarCRM’s SugarLive multichannel customer communications application, the company said in a statement. SugarLive is “designed to… Read More »SugarCRM taps real-time sentiment analysis for customer service

Benefits of SugarCRM Integration

SugarCRM software enables an organization to manage the complete customer lifecycle and capture, integrate and analyze data across all customer touchpoints. By doing so, you can increase customer loyalty, improve marketing effectiveness and sales productivity. A successful CRM strategy starts with well-defined business objectives. It also includes detailed functionality requirements, a methodology for provider due diligence and selection (according to the company’s needs), and a solid end-user training and support… Read More »Benefits of SugarCRM Integration

5 Key Reasons Marketing Automation needs SugarCRM

Marketing automation is no longer the monopoly of large enterprises. We now know that as soon as a company starts to generate, nurture and score leads across multiple channels, marketing automation software becomes a necessity. But, is it necessary that a marketing automation succeeds? Unfortunately, not every ‘Automation’ is a success. One of the major reasons that marketing automation fails is that the marketers fall short of having fertile ground before implementing… Read More »5 Key Reasons Marketing Automation needs SugarCRM

SugarCRM Helps Companies Reach New Levels

AI Models Power the Platform That Does The Work For Marketing, Sales, and Service Teams Today SugarCRM Inc. is bringing SugarPredict to marketing automation to facilitate rapid and reliable marketing lead qualification and prioritization through AI-powered predictive lead scoring. SugarPredict is a powerful AI engine that breaks down sales and marketing barriers holding back the full potential of CRM and marketing automation solutions. The launch reinforces Sugar’s new brand message… Read More »SugarCRM Helps Companies Reach New Levels

Salesforce Lightning Benefits To Increase Business

Our Lightning Experience to Salesforce Classic comparison proves that the new Salesforce UI, despite its minor limitations, has a wider and more convenient feature set. In this article we, as a Salesforce support service provider, outline how these features help Salesforce users drive business. Increased productivity for sales teams Lightning UI allows each team member to arrange and customize their homepage in the way they find convenient and get prompt access to the most required records… Read More »Salesforce Lightning Benefits To Increase Business

Salesforce Marketing Cloud? Key Components and Benefits

Salesforce Marketing Cloud is a much raved-about automation platform and decidedly, the most feature-rich product in its category. It offers incredible insights into customer journeys and helps businesses deliver connected, personalized, and 1:1 customer experiences. As such, it is a must-have tool for marketers who want to achieve bigger ROIs and impressive results by weaving their marketing strategies around customer needs and interests. So, today we shine the spotlight on Salesforce Marketing Cloud with… Read More »Salesforce Marketing Cloud? Key Components and Benefits

CRM software can significantly increase your customer retention rate

The growth of a business depends on many factors. Along with manufacturing top-quality products and services, a company should also know the art of branding and promoting the business. Through business marketing, you can find more buyers for your products. While getting new buyers is essential, you should make sure that you retain the existing buyers. Customer retention rate is one of the most crucial things today. Managing relationships with… Read More »CRM software can significantly increase your customer retention rate

How will SuiteCRM facilitate with GDPR Compliance?

GDPR obligations may be caterpillar-tracked by CRM and might be simply organized to make sure that the GDPR is compliant. In fact, most of the CRM comes back well equipped with the mandatory practicality to make sure that your GDPR needs are met.   How Global Hide Manager helps you to attain SuiteCRM GDPR compliance? Global Hide Manager offers users the flexibility to guard consumer information. It provides users the power… Read More »How will SuiteCRM facilitate with GDPR Compliance?

Understanding Cases within SuiteCRM

Many think that customer relationship management solution is to improve the sales. However, an important aspect is to retain them. Find out how companies like Buffer, Canva and CVS are able to maintain repeat customers. It is a no brainer that efficient customer services (by implementing cases in SuiteCRM ) goes a long way in getting customers to stick around with you. This is one of the most important metric specially… Read More »Understanding Cases within SuiteCRM