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Salesforce Marketing Cloud? Key Components and Benefits

Salesforce Marketing Cloud is a much raved-about automation platform and decidedly, the most feature-rich product in its category. It offers incredible insights into customer journeys and helps businesses deliver connected, personalized, and 1:1 customer experiences. As such, it is a must-have tool for marketers who want to achieve bigger ROIs and impressive results by weaving their marketing strategies around customer needs and interests. So, today we shine the spotlight on Salesforce Marketing Cloud with… Read More »Salesforce Marketing Cloud? Key Components and Benefits

CRM software can significantly increase your customer retention rate

The growth of a business depends on many factors. Along with manufacturing top-quality products and services, a company should also know the art of branding and promoting the business. Through business marketing, you can find more buyers for your products. While getting new buyers is essential, you should make sure that you retain the existing buyers. Customer retention rate is one of the most crucial things today. Managing relationships with… Read More »CRM software can significantly increase your customer retention rate

How will SuiteCRM facilitate with GDPR Compliance?

GDPR obligations may be caterpillar-tracked by CRM and might be simply organized to make sure that the GDPR is compliant. In fact, most of the CRM comes back well equipped with the mandatory practicality to make sure that your GDPR needs are met.   How Global Hide Manager helps you to attain SuiteCRM GDPR compliance? Global Hide Manager offers users the flexibility to guard consumer information. It provides users the power… Read More »How will SuiteCRM facilitate with GDPR Compliance?

Understanding Cases within SuiteCRM

Many think that customer relationship management solution is to improve the sales. However, an important aspect is to retain them. Find out how companies like Buffer, Canva and CVS are able to maintain repeat customers. It is a no brainer that efficient customer services (by implementing cases in SuiteCRM ) goes a long way in getting customers to stick around with you. This is one of the most important metric specially… Read More »Understanding Cases within SuiteCRM

SugarCRM Named a Leader in Four Categories in the 2021

Best CRM for Midsize and Small Businesses: SugarCRM has deep roots in addressing the unique needs of mid-market companies that often require enterprise-level CRM performance without enterprise budget for advanced features and capabilities. In CRM’s editorial, industry analyst Kate Leggett says SugarCRM “is built on a unified platform that empowers teams big and small to collaborate across the customer life cycle with a full understanding of the journey and the ability to anticipate… Read More »SugarCRM Named a Leader in Four Categories in the 2021

Some system maintenance tasks will cause Sugar to rebuild files, forcing active users to get logged out and lose their work. CRM is a business-critical application and Upsert Lockout protects your users by ensuring stable performance throughout the workday. Upsert Lockout enables you to selectively regulate administrators’ access to Sugar’s admin functions during peak usage times. Administrators can prepare their work in advance and apply any potentially disruptive or performance-draining changes at times… Read More »

Key Things Should Know Before Starting Out With Salesforce Marketing Cloud

Salesforce Marketing Cloud or SFMC is a tool in the field of marketing automation as well as customer engagement. SFMC is a SaaS platform created of four base versions having multiple functionality levels and several additional at-cost components, Salesforce Marketing Cloud or SFMC is a tool in the field of marketing automation as well as customer engagement.. The Salesforce Marketing Cloud implementation provides you the capability to support several marketing facets, including… Read More »Key Things Should Know Before Starting Out With Salesforce Marketing Cloud

SugarCRM Launches SugarPredict

AI can solve a great number of sales and current global marketing issues that we face in the current day. SugarCRM knows this, and that is precisely why last month they launched Sugar Predict, an engine powered by AI. Sugar Predict will be part of the Sugar Sell license and can take the guesswork out of what selling entails. This new tool will continuously analyze your data for performance and use that for insight generation… Read More »SugarCRM Launches SugarPredict

SugarCRM taps real-time analysis for customer service

SugarCRM has boosted the artificial intelligence (AI) capabilities of its SugarPredict engine for marketing and sales intelligence, adding a sentiment analysis tool that determines prospects’ “emotional state and intent.” SugarPredict is available on the Cupertino, California-based company’s Sugar Sell and Sugar Market platforms for automating and assisting with sales and marketing tasks. SugarLive is “designed to enable sales and service personnel to track the details of each customer interaction as it’s… Read More »SugarCRM taps real-time analysis for customer service

Key Future Cloud Computing Trends To Watch In 2021

“The effects of COVID-19 will linger throughout 2021, as businesses will look to lay a foundation for increased agility,” said Dustin Milberg, field chief technology officer for cloud services at InterVision, a Santa Clara, Calif.-based IT service provider and AWS Premier Consulting Partner. “Cloud will take a key focus in this goal, given its benefits of improved accessibility, scalability and flexibility.” Cloud computing, which underpinned the world’s economy, global supply chains… Read More »Key Future Cloud Computing Trends To Watch In 2021