CUSTOMER COMPLAINTS: WHY ARE THEY IMPORTANT FOR YOUR BUSINESS?
At the point when a client leaves and says nothing, you have no setting for why or what you may have improved. That is the reason, as perilous on the grounds that it sounds, customer objections are actually reasonable for
What will it mean to be Customer-Centric?
At its core, client-centric suggests that the customer drives the merchandise and services, processes for delivery, and future development within the business. Companies focus less on their merchandise and commercialism, and a lot on meeting the needs of the client, encouraging feedback