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CRM

What Is SugarCRM Used For? Sales, Marketing and Support Functions

In today’s ultra-competitive market, Customer Relationship Management (CRM) has acquired a unique position. As CRM is a treasure chest of information, it allows organizations to build deeper, meaningful relationships with the customers. This is why smart organizations are now investing their time and energy in CRM to gain a competitive edge in the market. With the help of a CRM, businesses can easily manage all their customer relations more effectively – build… Read More »What Is SugarCRM Used For? Sales, Marketing and Support Functions

SugarCRM – big changes with a focus on mid-market growth

At SugarCRM’s Fall Analyst Summit, the company reported 53% percent year-on-year bookings growth and 16% increase in annual recurring revenue per account. Sugar is exceeding the Rule of 40, meaning its growth rate, added to its EBIDTA, is greater than 40%. This is significant in Sugar’s journey from an on-premise vendor to a cloud performer, and demonstrates how Sugar, under Charlton’s leadership, has made some significant changes over the past… Read More »SugarCRM – big changes with a focus on mid-market growth

Growing a business is Not Easy

Any Business requires boosting sales but it is not only selling the product or service to existing and prospective customers. A business is successful only to follow a systematic and efficient way of gathering leads so that they can be converted to sales and ultimately loyal customers. After extensive research and analysis of the various customer relationship management software’s, Salesforce is recommended as the best CRM software for businesses. Salesforce offers everything needed to… Read More »Growing a business is Not Easy

Maximize Customer Relationships With Sugar CRM

Installation & Configuration Our SugarCRM developers provide services in CRM Implementation. We can help you to get software according to your necessities and business process. It includes identifying and finalization of business processes, specifying and analyzing business requirements, specifying the technical requirements, installation & configuration of the defined processes into application, customizing and extending the software and so on. Extension & Development The expertise of our consultants will help you… Read More »Maximize Customer Relationships With Sugar CRM

Salesforce Marketing Cloud Latest Features 2022

Salesforce universe keeps expanding every day with new features, releases, and updates. It gets difficult for users to keep track of the new enhancements in the Salesforce ecosystem. To make things easier for you, we are back again with this new blog to keep you updated with the latest features in Salesforce Marketing Cloud. These new enhancements would surely help marketers around the world pace up their email and marketing campaigns. So,… Read More »Salesforce Marketing Cloud Latest Features 2022

cloud trends to look for in 2022

While Gartner foresees that the public cloud services in India will grow to a market size of $7.3 billion in 2022, an increase of 29.6% from 2021. Based on the ground reality working with over 300+ customer through their Cloud journey, we couldn’t agree more. Our internal forecast for Cloud growth for FY 22 is set to 50%, that will make our contribution equal to 1% of India’s forecast. The… Read More »cloud trends to look for in 2022

Winning with Cloud Contact Center in 2022

Cloud Contact Center: A Necessity, Not a Luxury The global pandemic has changed the way businesses operate. Entire customer engagement (sales, support, and customer service) witnessed a transition to the remote model that relies on the cloud. The pandemic catalysed the remote and cloud solutions by making brands rethink their engagement and communication with their customers, and CX at large. A Gartner’s report forecasts the global end-user spending on SaaS… Read More »Winning with Cloud Contact Center in 2022

SugarCRM taps real-time sentiment analysis for customer service

SugarCRM has boosted the artificial intelligence (AI) capabilities of its SugarPredict engine for marketing and sales intelligence, adding a sentiment analysis tool that determines prospects’ “emotional state and intent.” SugarPredict is available on the Cupertino, California-based company’s Sugar Sell and Sugar Market platforms for automating and assisting with sales and marketing tasks. It’s also embedded in SugarCRM’s SugarLive multichannel customer communications application, the company said in a statement. SugarLive is “designed to… Read More »SugarCRM taps real-time sentiment analysis for customer service

Benefits of SugarCRM Integration

SugarCRM software enables an organization to manage the complete customer lifecycle and capture, integrate and analyze data across all customer touchpoints. By doing so, you can increase customer loyalty, improve marketing effectiveness and sales productivity. A successful CRM strategy starts with well-defined business objectives. It also includes detailed functionality requirements, a methodology for provider due diligence and selection (according to the company’s needs), and a solid end-user training and support… Read More »Benefits of SugarCRM Integration

5 Key Reasons Marketing Automation needs SugarCRM

Marketing automation is no longer the monopoly of large enterprises. We now know that as soon as a company starts to generate, nurture and score leads across multiple channels, marketing automation software becomes a necessity. But, is it necessary that a marketing automation succeeds? Unfortunately, not every ‘Automation’ is a success. One of the major reasons that marketing automation fails is that the marketers fall short of having fertile ground before implementing… Read More »5 Key Reasons Marketing Automation needs SugarCRM