For modern marketing teams, the key to success lies within the ability to rapidly adapt to change. The past two years have put the agility of the marketing team to the test with the constant evolution of technology and the warp-speed pivots incited by the endemic era. As we witness the evolution of customer demand, marketing capabilities, and […]
Salesforce – a popular IT platform that has become synonymous with Customer Relationship Management (CRM) systems. According to a study by International Data Corporation (IDC), nearly 19.5% of the world’s businesses use the robust suite of software applications. This widely used IT system comes with a plethora of highly useful features, which when combined with […]
In today’s increasingly digital world, the ways a business approaches its cloud computing strategy is paramount. Cloud adoption was already expanding for several years and has been accelerated by the pandemic. But as a post-pandemic world begins to take shape, new trends in cloud usage are beginning to take shape. The eleventh annual 2022 State of the […]
Salesforce Marketing Cloud or SFMC is a tool in the field of marketing automation as well as customer engagement. SFMC is a SaaS platform created of four base versions having multiple functionality levels and several additional at-cost components, Salesforce Marketing Cloud or SFMC is a tool in the field of marketing automation as well as […]
Serve uses SugarCRM’s unique time-aware customer experience platform, allowing you to access the most relevant customer information and deeper insights to drive more informed decisions and faster resolution times. Sugar Serve comes with extensive features for complete customer service and sales solutions, delivered on Sugar Cloud. It includes service console, case management, SLA management, case […]
Salesforce gave Sales Cloud users an early preview of CRM features planned for release throughout 2022, including new details on Slack integrations, revenue intelligence subscription management and sales enablement. Many sales teams still work remotely; prior to the pandemic, sales was typically a team sport played in close office quarters. The key features: help both sales […]
Starting your own business is not difficult, especially when this digital world is full of opportunities. However, to flourish and thrive in a business, you need to have consistent communication and relationship with your clients. In this era of super complex business scenarios, you cannot do that manually without the help of a good CRM […]
It is apt to ask, why you should opt for SuiteCRM over other CRM services like the Salesforce, SugarCRM or MS Dynamics. A good SuiteCRM comparison with the other CRM services will make the subject clear. Though all the SuiteCRM software serves the purpose of customer relationship management, it is very important to look through […]
Digital commerce is growing rapidly and is expanding into numerous channels, devices, industries and markets. However, once we think about e-commerce, we frequently have B2C(Business selling to customers) transactions in mind. Here customers know what they wish to shop on because platforms like Amazon where the buying journey is seamless, easy & convenient. B2B e-commerce, […]
Consumers are increasingly buying online and are attracted to international retail brands resulting in a massive worldwide e-commerce sales growth year on year. According to Statista, E-retail revenues are projected to grow to 6.54 trillion US dollars in 2022. Cross-border retail is, therefore, a great opportunity for brands looking for growth. However, entering this market […]