In today’s rapidly evolving digital landscape, companies face constant pressure to deliver high-quality IT solutions while managing costs effectively. IT staff augmentation has emerged as a strategic approach that allows businesses to scale their teams on demand, access specialized skills, and reduce hiring overhead. However, to make an informed decision, businesses must understand the cost-benefit […]
Category: Salesforce
In today’s competitive sales environment, effective lead routing is crucial for success. While Salesforce offers powerful tools, its standard assignment rules have limitations, particularly for complex routing needs. Our advanced feature overcomes these challenges, offering a custom routing solution tailored to your business requirements. Limitations of Standard Salesforce Assignment Rules Salesforce’s standard assignment rules are […]
In today’s fast-paced business environment, gaining deep customer insights is more important than ever. Salesforce Surveys offers a robust platform that allows organizations to capture, analyze, and act upon valuable customer insights. This article explores how Salesforce Surveys can transform your feedback process, discuss its features, and share best practices to maximize your survey strategy. […]
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What is an AI Agent?
AI agents are autonomous, intelligent applications designed to perform specialized tasks that enhance employee productivity and improve customer experiences. These agents leverage large language models (LLMs) to analyze and comprehend the full context of customer interactions or automated triggers. They then autonomously make decisions about the next steps based on their understanding. AI agents ensure […]
In today’s competitive business landscape, a robust Customer Relationship Management (CRM) system is essential for any company looking to enhance customer satisfaction and boost loyalty. Modern CRMs are more than just a database—they’re powerful tools that help businesses automate workflows, provide personalized service, and drive growth. At Scideas Solutions, we understand what businesses need from […]
Performance optimization is a cornerstone of creating responsive and efficient Lightning Web Components (LWCs). When handling high-frequency user actions, such as typing in a search box or scrolling, excessive API calls can degrade performance and lead to poor user experience. To address this, Debounce and throttling are two highly effective techniques commonly used in event […]
Startups often face unique challenges—limited budgets, small teams, and the need to scale rapidly. The key to overcoming these challenges lies in managing customer relationships effectively. That’s where Salesforce CRM comes in. Salesforce offers startups an affordable, scalable, and powerful CRM platform that empowers them to streamline operations, improve customer engagement, and focus on what […]
Small businesses often face the challenge of managing customer relationships effectively while staying within budget and scaling their operations. Without the right tools, this can feel overwhelming. Enter Salesforce Essentials—a game-changing CRM specifically designed for small businesses to streamline operations, save time, and enhance customer relationships. In this blog, we’ll explore why Salesforce Essentials is […]
Organizations often operate multiple Salesforce orgs to address diverse operational needs, handle specific business units, or collaborate with external partners. Sharing records or data between these Salesforce orgs becomes crucial in such cases. Salesforce provides several robust ways to achieve this, ensuring seamless data exchange. This article explores three popular methods for connecting two Salesforce […]
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Salesforce Winter ’25 Release update
Add Conditional Formatting to Record Fields in Lightning App Builder Conditional Field Formatting allows you to apply specific formatting rules to fields based on the values in those fields or related data. For instance, you can automatically highlight high-priority cases, overdue tasks, or sales opportunities above a certain amount, making it easier for users to […]