September 19, 2020


Many think that customer relationship management solution is to improve the sales. However, an important aspect is to retain them. Find out how companies like Buffer, Canva and CVS are able to maintain repeat customers. It is a no brainer that efficient customer services (by implementing cases in SuiteCRM

Best CRM for Midsize and Small Businesses: SugarCRM has deep roots in addressing the unique needs of mid-market companies that often require enterprise-level CRM performance without enterprise budget for advanced features and capabilities. In CRM’s editorial, industry analyst Kate Leggett says SugarCRM “is built on a unified platform that empowers

Some system maintenance tasks will cause Sugar to rebuild files, forcing active users to get logged out and lose their work. CRM is a business-critical application and Upsert Lockout protects your users by ensuring stable performance throughout the workday.

Upsert Lockout enables you to selectively regulate administrators' access to Sugar's admin functions

AI can solve a great number of sales and current global marketing issues that we face in the current day. SugarCRM knows this, and that is precisely why last month they launched Sugar Predict, an engine powered by AI. Sugar Predict will be part of the Sugar Sell license and can take the

SugarCRM has boosted the artificial intelligence (AI) capabilities of its SugarPredict engine for marketing and sales intelligence, adding a sentiment analysis tool that determines prospects’ “emotional state and intent.”

SugarPredict is available on the Cupertino, California-based company’s Sugar Sell and Sugar Market platforms for automating and assisting with sales and

“The effects of COVID-19 will linger throughout 2021, as businesses will look to lay a foundation for increased agility,” said Dustin Milberg, field chief technology officer for cloud services at InterVision, a Santa Clara, Calif.-based IT service provider and AWS Premier Consulting Partner. “Cloud will take a key focus

Serve uses SugarCRM’s unique time-aware customer experience platform, allowing you to access the most relevant customer information and deeper insights to drive more informed decisions and faster resolution times.

Sugar Serve comes with extensive features for complete customer service and sales solutions, delivered on Sugar Cloud. It includes service

What is General Data Protection Regulation (GDPR)?
The General Data Protection Regulation is applicable directly altogether EU member states. it demands businesses to guard the non-public information and privacy of EU nationals. GDPR additionally controls the transfer of non-public information outside the EU.

This means corporations need to develop new