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Maximize Customer Relationships With Sugar CRM

Installation & Configuration Our SugarCRM developers provide services in CRM Implementation. We can help you to get software according to your necessities and business process. It includes identifying and finalization of business processes, specifying and analyzing business requirements, specifying the technical requirements, installation & configuration of the defined processes into application, customizing and extending the software and so on. Extension & Development The expertise of our consultants will help you… Read More »Maximize Customer Relationships With Sugar CRM

Salesforce Marketing Cloud Latest Features 2022

Salesforce universe keeps expanding every day with new features, releases, and updates. It gets difficult for users to keep track of the new enhancements in the Salesforce ecosystem. To make things easier for you, we are back again with this new blog to keep you updated with the latest features in Salesforce Marketing Cloud. These new enhancements would surely help marketers around the world pace up their email and marketing campaigns. So,… Read More »Salesforce Marketing Cloud Latest Features 2022

cloud trends to look for in 2022

While Gartner foresees that the public cloud services in India will grow to a market size of $7.3 billion in 2022, an increase of 29.6% from 2021. Based on the ground reality working with over 300+ customer through their Cloud journey, we couldn’t agree more. Our internal forecast for Cloud growth for FY 22 is set to 50%, that will make our contribution equal to 1% of India’s forecast. The… Read More »cloud trends to look for in 2022

Winning with Cloud Contact Center in 2022

Cloud Contact Center: A Necessity, Not a Luxury The global pandemic has changed the way businesses operate. Entire customer engagement (sales, support, and customer service) witnessed a transition to the remote model that relies on the cloud. The pandemic catalysed the remote and cloud solutions by making brands rethink their engagement and communication with their customers, and CX at large. A Gartner’s report forecasts the global end-user spending on SaaS… Read More »Winning with Cloud Contact Center in 2022

SugarCRM taps real-time sentiment analysis for customer service

SugarCRM has boosted the artificial intelligence (AI) capabilities of its SugarPredict engine for marketing and sales intelligence, adding a sentiment analysis tool that determines prospects’ “emotional state and intent.” SugarPredict is available on the Cupertino, California-based company’s Sugar Sell and Sugar Market platforms for automating and assisting with sales and marketing tasks. It’s also embedded in SugarCRM’s SugarLive multichannel customer communications application, the company said in a statement. SugarLive is “designed to… Read More »SugarCRM taps real-time sentiment analysis for customer service

Benefits of SugarCRM Integration

SugarCRM software enables an organization to manage the complete customer lifecycle and capture, integrate and analyze data across all customer touchpoints. By doing so, you can increase customer loyalty, improve marketing effectiveness and sales productivity. A successful CRM strategy starts with well-defined business objectives. It also includes detailed functionality requirements, a methodology for provider due diligence and selection (according to the company’s needs), and a solid end-user training and support… Read More »Benefits of SugarCRM Integration

5 Key Reasons Marketing Automation needs SugarCRM

Marketing automation is no longer the monopoly of large enterprises. We now know that as soon as a company starts to generate, nurture and score leads across multiple channels, marketing automation software becomes a necessity. But, is it necessary that a marketing automation succeeds? Unfortunately, not every ‘Automation’ is a success. One of the major reasons that marketing automation fails is that the marketers fall short of having fertile ground before implementing… Read More »5 Key Reasons Marketing Automation needs SugarCRM

SugarCRM Helps Companies Reach New Levels

AI Models Power the Platform That Does The Work For Marketing, Sales, and Service Teams Today SugarCRM Inc. is bringing SugarPredict to marketing automation to facilitate rapid and reliable marketing lead qualification and prioritization through AI-powered predictive lead scoring. SugarPredict is a powerful AI engine that breaks down sales and marketing barriers holding back the full potential of CRM and marketing automation solutions. The launch reinforces Sugar’s new brand message… Read More »SugarCRM Helps Companies Reach New Levels

Salesforce Lightning Benefits To Increase Business

Our Lightning Experience to Salesforce Classic comparison proves that the new Salesforce UI, despite its minor limitations, has a wider and more convenient feature set. In this article we, as a Salesforce support service provider, outline how these features help Salesforce users drive business. Increased productivity for sales teams Lightning UI allows each team member to arrange and customize their homepage in the way they find convenient and get prompt access to the most required records… Read More »Salesforce Lightning Benefits To Increase Business

Salesforce Marketing Cloud? Key Components and Benefits

Salesforce Marketing Cloud is a much raved-about automation platform and decidedly, the most feature-rich product in its category. It offers incredible insights into customer journeys and helps businesses deliver connected, personalized, and 1:1 customer experiences. As such, it is a must-have tool for marketers who want to achieve bigger ROIs and impressive results by weaving their marketing strategies around customer needs and interests. So, today we shine the spotlight on Salesforce Marketing Cloud with… Read More »Salesforce Marketing Cloud? Key Components and Benefits